California Privacy Notice (CCPA)
Last updated: February 16, 2026
This California Privacy Notice supplements our Privacy Policy and applies to California residents, as required by the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 (collectively, "CCPA"). This notice describes the categories of personal information we collect, how we use it, and your rights as a California consumer.
1. Categories of Personal Information We Collect
In the preceding 12 months, we have collected the following categories of personal information:
- Identifiers: Name, email address, phone number, IP address, and account credentials.
- Commercial information: Subscription history, transaction records, and payment information.
- Internet or electronic network activity: Browsing history on our Service, interactions with our platform, and usage data.
- Professional or employment-related information: Job title, company name, and business affiliation.
- Inferences: Insights drawn from the above categories to create a profile about your preferences and characteristics.
2. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you: When you create an account, sign up for our beta, fill out forms, or communicate with us.
- Automatically: Through cookies, analytics tools, and similar technologies when you use our Service.
- Third-party integrations: From advertising platforms and other services you connect to your Formula account.
3. Business or Commercial Purposes for Collection
We use the personal information we collect to:
- Provide, maintain, and improve the Service.
- Process transactions and manage your subscription.
- Generate marketing mix model insights for your business.
- Communicate with you about your account and our products.
- Detect and prevent fraud, abuse, and security issues.
- Comply with legal obligations.
4. Sale and Sharing of Personal Information
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes. We have not sold or shared personal information in the preceding 12 months.
5. Your Rights Under the CCPA
As a California resident, you have the right to:
Right to Know
You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it.
Right to Delete
You may request that we delete your personal information, subject to certain exceptions (such as legal obligations or completing a transaction).
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale/Sharing
Since we do not sell or share your personal information, this right does not currently apply. If our practices change, we will update this notice and provide a mechanism to opt out.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you the Service, charge you different prices, provide a different level of quality, or suggest any of the above.
6. How to Exercise Your Rights
To submit a request to know, delete, or correct your personal information, you may:
- Email us at hello@useformula.ai with the subject line "CCPA Request."
We will verify your identity before processing your request. For requests to know or delete, we may ask you to confirm your email address and provide additional information to match our records. We will respond to verifiable requests within 45 days. If we need more time (up to an additional 45 days), we will notify you.
You may designate an authorized agent to submit a request on your behalf. The agent must provide written authorization signed by you, and we may require you to verify your identity directly.
7. Retention
We retain personal information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law. For more details, see the Data Retention section of our Privacy Policy.
8. Changes to This Notice
We may update this CCPA Notice from time to time. We will post any changes on this page and update the "Last updated" date.
9. Contact Us
If you have questions about this notice or your California privacy rights, contact us at:
- Email: hello@useformula.ai